Reputation is everything. Find out exactly what’s being said about your brand, right now.
This is the easiest way to learn what people on YouTube really think of your brand.
01
Discover the truth
How many raving fans do you really have, and can you prove it? Who’s defending your brand in the comments and who’s hating on it?
We’ll read and classify every comment. You’ll know exactly who’s saying what and whether people are as passionate about your brand as you think they are.
praise76820.3%
complaint3358.8%
02
Make more money
More sales means more money, and those new sales will come from a message that answers the questions your buyers are already asking in the comments, and nobody is answering.
Put these answers in your videos, on your site and in your ads and watch your sales improve.
question75619.9%
tip2195.8%
03
Beat your competition
Right now there’s a conversation going on about your brand and your competitors, and you’re not in the room. Thousands of prospects are sharing what they love, what they can’t stand and what would make them switch.
Run the report, find the gaps and build a plan to secure more market share.
positive49113.0%
negative1915.0%
ALERT: A customer just explained, in public, why they’re leaving you. Did you know about it?You do now.
You’ll never miss a customer comment again
Set a comment alert on your brand and your competitors, and reply before anyone else.
Uncover the complaints, the questions and the praise. You set the rules for each one. It watches, you reply.
This is the actual screen. Every tab and comment is real.
Haus Labs
Alerts active while this page is open.
10Videos
5,363,113Views
4,519Comments
Choose a category and tell us what to look for. You can enter different instructions in each category. Use Any type if the comment’s category doesn’t matter.
What should the comments be about?i
Write what you want to find for the tab you have selected. Leave a tab blank to keep that alert off. Changes apply to new comments with all earlier results staying in your list.
Write naturally in a sentence, a paragraph or a list. You don’t need to put each thing on a separate line or answer every bullet point in our example placeholder text.
mature skin, dry skin, coverage
Save settingsPause alertsCheck nowEdit videos
Comments needing attention
To reply to a comment, click Open on YouTube and scroll down to the comments. The comment will be at the very top, labelled “Highlighted comment”.
Video Title: 4 of the MOST Popular Foundations, My FULL Breakdown! · 16/09/2026
Category: OtherSentiment: Negative
Well I guess I won’t be buying luminous silk anymore :((
Annoyed because I went to Sephora over the weekend and they talked me out of the foundation I had in my hand and recommended me double wear..come to find out it’s been reformulated. Now it makes sense why it was on sale.
Let me tell you, it is awful. I tried DW years ago and it was great. This new one is somehow heavy as hell with not so great coverage. Like if you’re gonna be cakey the least you could do it cover..
Interested in that Mario one. We’ll see if they have my shade tmrw 🤞
Video Title: The Best Longwear Foundation (drugstore or high end) · 31/08/2026
Category: OtherSentiment: Positive
Yes, my L’Oreal Infallible! If I blot halfway through the day, it’s almost absurd how well this foundation performs on my combination skin. Been in my rotation for years. Now that I’m in my 50s, I can sheer it out a little more with a damp sponge and it still wears all day ❤
Video Title: 4 of the MOST Popular Foundations, My FULL Breakdown! · 31/08/2026
Category: TipsSentiment: Not classified
One thing worth adding for anyone shade matching off this: swatch three stripes side by side along the jawline and down onto the neck, then go stand next to a window before you decide. Most of the "looks fine indoors, grey outside" complaints are an undertone mismatch you physically cannot see under store lighting.
Video Title: The Best Longwear Foundation (drugstore or high end) · 05/09/2026
Category: CorrectionsSentiment: Not classified
If the Estée Lauder double wear broke up on you then I’m thinking your skin prep is not up to par. That foundation does not budge on anyone.
Draft replyMark reviewed
Your matching comments will appear here after the first check.
A report you’ll actually want to use
Every comment and every count, in a file you can interrogate.
Our report answers the questions every brand asks, but the questions that really matter are yours. That’s why we hand you the complete file: you drop it into your favourite AI and ask it what you need to know.
Which complaints mention the price?
What did people ask that nobody answered?
Which rivals do people bring up?
Bridge the gap between data and actionable market intelligence. A report tells you what people said. The file lets you keep asking until you know what it means for you: follow one topic, check one figure, pull every comment behind it.
Works with any paid AI assistant that accepts a file. Nothing is uploaded to us.
In your reportDownload the full reportCopy the prompt
Search by keyword, a single video, or any set of videos you choose.
Your reports are always private: we don’t log your searches, nor do we keep anything about you on our server. Nobody can see your reports unless you give them the link.
Select two or three reports in your dashboard and we compile them into one specialised file. A comparison holds thousands of variables, far too many to squeeze into a single report, so you download the file, drop it into your own AI and interrogate it until you have every answer you need.
Every report is built the same wayResearch, not a poll
Pay per report or bring your own AI key for unlimited access
Buy a single report, or run as many as you need for one monthly price.
Set alerts on the videos you choose, and know the moment a comment is worth answering.
The price is set by how many comments the report reads. You see it before you pay, and pay only when the report is built.
Each report also comes as a downloadable file you can ask anything$29 p/m
Find the questions your audience asked that no video answered$29 a month
See what could make a competitor’s customer switch
Hear the criticism that never reaches your inbox
Set alerts on any videos you choose
A reply drafted for every comment worth answering
Run as many reports as you like, at any size
Bring your own OpenAI key and run on GPT‑5.1
No contracts, cancel whenever you like
1Sign up with your Gmail
2Subscribe for $29 p/m
3Enter your two API keys
4Set your alerts and search
Straight answers for brands
The questions brand managers ask us.
Can I reply from my own channel, or does it post as you?
Yours, always. Who Says So never posts anything. When a comment is worth answering it shows you the comment, drafts a reply in your voice, and gives you a link straight to it on YouTube. You read the draft, change what you like, and post it yourself, as your channel. Nothing goes out that you did not press.
Which videos does it watch?
The ones you choose. Paste in the reviews of your product, the comparisons that put you against a rival, the videos your competitors upload, and every new comment under them is read and checked against the things you told us matter. The conversations about your brand are happening under other people’s videos, and that is where it listens.
Can my agency run this for several brands?
Yes, and without a per-brand fee. Because the reading runs on your own OpenAI key, there is nothing for us to meter and nothing to cap: one account, as many watch lists as you have brands, each with its own videos and its own instructions, and unlimited reports across all of them. You pay $29 a month for the tool and OpenAI for what you use, and the second brand costs you nothing more from us than the first.
What does unlimited reports really mean?
Run as many reports as you like, on as many videos or topics as you like, whether a video has one comment or a million. Everything runs on your own OpenAI key, so there is nothing for us to meter and no reason to cap you. The month is $29 for the tool, and that is the whole bill from us, whether you run one report or forty.
Get started for free
Three steps to your report.
1Create a free Who Says So accountSet up your account with your Gmail.
2Set up your free API keyWe’ll show you exactly how to do this. It’s quick and simple.
3Search your keywordsYou’ll only pay for a report once you’ve decided which results you want to know more about.